HockeyMonkey Reviews

HockeyMonkey.com offers a 90-day return policy for most merchandise. Customers can initiate returns through the self-serve online return portal by logging into their account or using their order number and email address. The company provides three methods for returning products:

1. Print return shipping label at home
2. Print return shipping label at a FedEx location using a QR code
3. Ship on your own using the carrier of choice (required for international customers)

For returns processed within 30 days of purchase, HockeyMonkey will waive the restocking fee. After 30 days, returns are subject to a 10% restocking fee. Customers are responsible for return shipping costs, which amount to $8.99 and will be deducted from the refund.

The return process typically takes 5-7 days for the company to receive, inspect, approve, and process the return. Refunds or store credits are processed within 48 hours of an approved return.

It's important to note that some items may have specific return restrictions, such as hockey sticks, shafts, replacement blades, and certain protective gear.

Unfortunately, the specific steps to open an account on hockeymonkey.com are not available. However, most online retail websites have a similar process. Here's a general guide:

1. Visit the website.
2. Look for the "Sign Up" or "Register" button, usually located at the top right corner of the homepage.
3. Click on the button and fill out the registration form with the necessary information such as name, email address, and password.
4. After filling out the form, click on the "Submit" or "Create Account" button.
5. An email will typically be sent to the provided email address for verification. Click on the link in the email to verify the account.
6. Once the account is verified, it is ready to use.

Please note that this is a general guide and the actual steps may vary slightly on hockeymonkey.com. If more information is needed, please provide additional details.

Here are the top alternatives to hockeymonkey.com:

1. purehockey.com: Offers a wide selection of hockey equipment and gear. Known for its low prices and fast shipping.
2. icewarehouse.com: Provides a variety of hockey skates and gear from top brands. Offers guaranteed low prices with free shipping, free returns, and buying guides.
3. hockeyworld.com: A retail store that sells sporting goods, hockey equipment, lacrosse equipment, apparel, and team sales.
4. inlinewarehouse.com: Known for its extensive collection of inline hockey equipment.
5. bauer.com: Has set the bar in the level of quality, protection, and performance in hockey equipment; sticks, gloves, pads, helmets, skates, base layers, bags, and apparel.

Unfortunately, only five alternatives were found. If more information is needed, please provide additional details.

At HockeyMonkey.com, the return process is made easy with their self-serve online return portal. Customers can start a return by clicking the return link in their order while signed in to their account, or by entering their order number and e-mail address in the return portal. Once a return is submitted, a return confirmation containing the shipping label and return instructions is received. The package can then be dropped off at a FedEx location. The return confirmation also contains tracking information allowing customers to track their return easily online. Please note that free returns are not offered.

For shipping, HockeyMonkey.com provides detailed information in their Holiday Shipping Guide. Orders must be placed and verified by the deadline time listed. Delivery dates are not guaranteed and may include extra transit time in case of unforeseen delays. International shipping is offered, but it's important to note that HockeyMonkey.com does not issue refunds for shipping under any circumstances. Free shipping is offered when customers spend $99 or more, but this promotion is not always active.

Please note that the return and shipping policies may have changed since the last update. It's always a good idea to check the latest information on the HockeyMonkey.com website.

HockeyMonkey, a manufacturer of hockey sticks, ice hockey helmets, ice and inline skates, ice and inline pants, has been in business since January 1, 1999. It is a for-profit company with its headquarters located in Causeway Bay, Hong Kong Island, Hong Kong. The company is active and operating.